Privacy Policy

Introduction

Fendromicsmatrix Pty Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fendromicsmatrix.com and use our services. We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and applicable state and territory privacy legislation.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website, including the newsletter subscription form
• Request a consultation or assessment
• Contact us via email, phone, or our website
• Subscribe to our newsletter or marketing communications

The types of personal information we may collect include:

• Name and contact information (email address, phone number, postal address)
• Financial information relevant to assessing your eligibility for government programmes
• Employment and income details
• Tax file number (only when necessary and with your explicit consent)
• Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

• Provide our financial consultation and assessment services
• Communicate with you about your enquiries and applications
• Send you our newsletter and updates about government programmes (if you have subscribed)
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent or illegal activity

Disclosure of Your Information

We may share your information with:

• Government agencies (with your consent) for the purpose of processing applications
• Our professional advisers including lawyers, accountants, and auditors
• Service providers who assist us in operating our website and business
• Law enforcement agencies if required by law

We will never sell your personal information to third parties.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of receiving marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

Cookies and Tracking

Our website uses cookies and similar tracking technologies. Please refer to our Cookie Policy for more information about how we use cookies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.